Working with the URVO team we decided that the website needed to be visually rich using bespoke service icons and photography, yet focused on the benefits of subscribing to a virtual telephone assistant. We approached the design and website build with a mobile first approach, based on research that most (if not all) users of the URVO service would be busy professionals who are always on the move, so need a virtual assistant to help them in and out of office hours.
By far, the biggest challenge was creating an online buying journey that was 100% online; the URVO team did not want to be contacted until the user had completed their service set up. Working with the URVO team we created a five step process to capture details and set up the service for each subscriber, ending with the user signing up for a URVO monthly subscription and paying securely via the payment partner.
We still oversee URVO’s entire digital mix, from SEO to social media, and are actively involved in establishing them as one of the biggest and best virtual assistants in the marketplace.
View the URVO website > urvo.co.uk
Wireframe Structure | High Fidelity Wireframes | Wordpress Build | Custom CSS | Brand Development | Animation | Icon Development | Illustration | E-Commerce